Schedule 84.2 – Last Updated: January 1, 2024

Ontario Regulation 167/23 under the Towing and Storage Safety and Enforcement Act, 2021

Item

Offence

Section

Set Fine

1.

Tow operator — fail to ensure copy of certificate is in tow truck

clause 12 (1) (a)

$350.00

2.

Tow operator — fail to ensure name and certificate number displayed on tow truck as required

clause 12 (1) (b)

$350.00

3.

Tow operator — fail to include required information on website or social media

subsection 12 (3)

$350.00

4.

Tow certificate holder — fail to keep records in relation to business

subsection 13 (1)

$350.00

5.

Tow certificate holder — fail to keep required records for each towing service

subsection 13 (2)

$350.00

6.

Tow certificate holder — fail to make record as soon as practicable

subsection 13 (4)

$350.00

7.

Tow certificate holder — fail to keep required records for at least two years

subsection 13 (5)

$350.00

8.

Tow certificate holder — fail to keep records at business address

subsection 13 (6)

$350.00

9.

Tow certificate holder — fail to ensure required information on stationary and documents

subsection 13 (7)

$350.00

10.

Tow operator — fail to notify Director of name change within 15 days

clause 14 (1) (a)

$350.00

11.

Tow operator — fail to notify Director of address or email change within 15 days

clause 14 (1) (b)

$350.00

12.

Tow operator — fail to notify Director of change of officer or director within 15 days

clause 14 (1) (c)

$350.00

13.

Tow operator — fail to notify Director of change of business relationships within 15 days

clause 14 (1) (d)

$350.00

14.

Tow operator — fail to confirm or update information on Director’s request

subsection 14 (2)

$350.00

15.

Tow certificate holder — fail to provide records or documents to Director after cancellation

subsection 14 (3)

$350.00

16.

Tow operator — fail to notify Director before ceasing to do business

subsection 14 (4)

$350.00

17.

Tow truck driver — fail to keep complete run sheet

subsection 19 (1)

$300.00

18.

Tow truck driver — fail to give documents to tow operator as required

subsection 19 (2)

$300.00

19.

Tow truck driver — fail to notify Director of change of name, address or email within 15 days

clause 20 (1) (a)

$300.00

20.

Tow truck driver — fail to notify Director of change of business relationships within 15 days

clause 20 (1) (b)

$300.00

21.

Tow truck driver — fail to confirm or update information on Director’s request

subsection 20 (2)

$300.00

22.

Tow truck driver — fail to present certificate on request of person requesting or receiving services

subsection 21 (2)

$300.00

23.

Tow truck driver — fail to tow using most direct route

subsection 21 (3)

$300.00

24.

Tow truck driver — fail to tow in the most efficient manner

subsection 21 (3)

$300.00

25.

Tow truck driver — fail to inform person of changed towing location

subsection 21 (4)

$300.00

26.

Tow operator — fail to inform person of changed towing location

subsection 21 (4)

$350.00

27.

Tow truck driver — fail to inform person of reasons for changing towing location 

subsection 21 (4)

$300.00

28.

Tow operator — fail to inform person of reasons for changing towing location 

subsection 21 (4)

$350.00

29.

Tow truck driver — tow to repair business without consent

subsection 21 (5)

$300.00

30.

Tow truck driver — tow vehicle with person inside

subsection 21 (7)

$300.00

31.

Tow truck driver — fail to provide vehicle storage operator with information

subsection 21 (8)

$300.00

32.

Tow truck operator — fail to provide vehicle storage operator with information

subsection 21 (8)

$350.00

33.

Tow truck driver — fail to take required photographs

subsection 22 (1)

$300.00

34.

Tow truck driver — fail to record date and time of photographs on run sheet

subsection 22 (2)

$300.00

35.

Alter photographs

subsection 22 (3)

$300.00

36.

Tow truck driver — fail to provide photographs to Director upon request

subsection 22 (4)

$300.00

37.

Vehicle storage operator — fail to maintain email address and telephone number for use when business not open

subsection 27 (1)

$350.00

38.

Vehicle storage operator — fail to post required information outside yard facility

subsection 27 (2)

$350.00

39.

Vehicle storage operator — fail to make reasonable efforts to release vehicle upon request

subsection 27 (3)

$500.00

40.

Vehicle storage operator — require a person other than attending person to access or retrieve vehicle

subsection 27 (4)

$350.00

41.

Vehicle storage operator — fail to inform owner or operator of vehicle location and retrieval information

subsection 27 (5)

$350.00

42.

Vehicle storage operator — permit human habitation in stored vehicle

subsection 27 (6)

$350.00

43.

Vehicle storage operator — fail to post required information on website or social media

subsection 28 (2)

$350.00

44.

Vehicle storage operator — fail to keep records in relation to business

subsection 29 (1)

$350.00

45.

Vehicle storage operator — fail to make required record for each motor vehicle stored as soon as practicable

subsection 29 (2)

$350.00

46.

Vehicle storage operator — Fail to keep required records for at least two years

subsection 29 (4)

$350.00

47.

Vehicle storage operator — Fail to keep records at business address

subsection 29 (5)

$350.00

48.

Vehicle storage certificate holder — fail to ensure required information on stationary and documents

subsection 29 (6)

$350.00

49.

Vehicle storage operator — fail to notify Director of name change within 15 days

clause 30 (1) (a)

$350.00

50.

Vehicle storage operator — fail to notify Director of address or email change within 15 days

clause 30 (1) (b)

$350.00

51.

Vehicle storage operator — fail to notify Director of change of officer or director within 15 days

clause 30 (1) (c)

$350.00

52.

Vehicle storage operator — fail to notify Director of change of business relationships within 15 days

clause 30 (1) (d)

$350.00

53.

Vehicle storage operator — fail to confirm or update information on Director’s request

subsection 30 (2)

$350.00

54.

Vehicle storage operator — fail to inform Director within 15 days of commencing use of vehicle storage premises

subsection 30 (3)

$350.00

55.

Vehicle storage certificate holder — fail to provide records or documents to Director after cancellation

subsection 30 (4)

$350.00

56.

Vehicle storage operator — fail to notify Director before ceasing to do business

subsection 30 (5)

$350.00

57.

Vehicle storage operator — fail to make arrangements for stored vehicles after cancellation or suspension

subsection 30 (6)

$350.00

58.

Tow truck driver — fail to inform police of particulars and location of vehicle

subsection 32 (2)

$300.00

59.

Tow operator — fail to inform police of particulars and location of vehicle

subsection 32 (2)

$350.00

60.

Fail to provide Schedule 2 wording before asking for consent for towing services

subsection 33 (3)

$300.00

61.

Fail to provide maximum rate schedule when consent is requested

section 34

$300.00

62.

Request payment before providing services

clause 35 (3) (a)

$300.00

63.

Fail to provide a receipt to payor at time of payment

subsection 35 (4)

$300.00

Ontario Court of Justice